Is my online giving secure?
Yes. We’ve taken steps to ensure that the giving process is safe and secure from beginning to end. All of your giving data is secured by SSL (Secure Socket Layer) encryption. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.
What forms of payment can I use?
We are able to accept debit/credit cards from VISA, MasterCard, Discover and American Express. We are also able to accept bank drafts.
Can I setup recurring giving?
Yes. To setup recurring giving, with many frequency options, select the “recurring” option on the Giving page.
Can I contribute to other pledges besides my tithe such as ‘Impact’?
Yes. When you are on the Online Community’s giving page, you’ll see a drop down choice for ‘Designated Fund’. Here, you can choose between your tithe, events, and other projects.
Will I still receive my year-end contribution statement?
Yes, we will mail your year-end giving statement directly to your home address for your tax purposes.
How do I update my credit card/bank account information or change the amount or frequency of a contribution?
You can edit or delete a scheduled contribution at any time, including the credit card, bank account, date, frequency and amount. Just click on the ‘Giving’ tab in the Online Community.
I don’t have an account for the Online Community. How do I make one?
If you currently receive e-mail communication from the church, you already have an pre-setup account and the e-mail address your receive C3 communication at is your username. To log in, click on the ‘Forgot your password?’ link on the login screen, enter your e-mail address, and your password will be e-mailed to you.
If you do not receive e-mail communication from the church, click on the “Need an Account” link on the login screen.
Can I register for events through the Online Community?
Yes. Click on the “Events” tab to see a list of upcoming events that require registration.
If it is a paid event (such as Forever Conference), you will also need to pay. You can do this by going to the “Giving” tab, filling in the appropriate payment information, and then selecting the event name under “Designated Funds” drop-down menu.
I am receiving a security certificate error in Internet Explorer. Why is that?
Internet Explorer is currently not reading our security certificate as intended. It is safe to continue with Internet Explorer or you can choose a more compliant web browser such as Google Chrome, Apple Safari or Mozilla Firefox.
Who can I talk to if I have more questions?
We would love to answer any questions you might have. You can contact the church office or e-mail Pat Mason, our finance assistant (e-mail | 919.934.3551).